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The Sage Street Journal — 10 questions to ask your financial advisor, a field guide for business owners.
Retirement Planning Tax Strategy Business Owners

10 Questions Every Business Owner Should Ask Before Hiring a Financial Advisor

Evan Hammond
Evan Hammond

Most business owners don't know what they don't know when they sit down with a financial advisor for the first time. The advisor sounds smart. The pitch is polished. So they sign. Then two years in, nothing has changed on the tax side. The business planning is nonexistent. And the retirement plan still isn't set up right.

That's what happens when you hire a generalist to do specialist work.


Why this hits harder for business owners

A generalist with good intentions can do real harm to a business owner's financial plan. This isn't a shot at their character. It's simply because your situation is genuinely more complex than most.

You've got business equity that likely makes up the bulk of your net worth. You've got payroll, distributions, entity structure, and tax planning that all have to work together. You need retirement plan design, exit planning, risk management, and a strategy for building personal wealth while the business is still running. This is a different job from what most advisors trained for.

According to FINRA's 2024 Industry Snapshot, only 12 percent of individuals registered in the securities industry are registered solely as investment adviser representatives — the ones legally required to act as fiduciaries on all accounts. The other 88 percent are either broker-dealer only representatives or dually registered, meaning the fiduciary obligation doesn't always apply. When someone reaches out to you, the odds are high they're not operating under a full-time legal obligation to put your interests first. That's not an accusation. It's just the facts.

These 10 questions will help you find out if you're actually talking to the right advisor.


Questions 1 through 5

Question 1: What percentage of your clients are business owners, and what kind?

This is your first filter. You're not just asking if they work with business owners. You want specifics. S-corps? Service businesses? Owners in your revenue range? A generalist who has a couple of business owners in a sea of retirees is not the same as an advisor whose entire practice is built around owners. Listen carefully to how they answer. Vague is a red flag.

Question 2: How do you help me think about cash flow planning inside and outside the business?

This question reveals a lot. Cash flow for a business owner isn't just a bookkeeping exercise. It's the connective tissue between your business and your personal financial life. A strong advisor should be able to speak to both sides clearly.

On the business side, you want to know if they help you think through sustainable owner draws, seasonal cash cycles, and how much the business can distribute without starving operations or growth. On the personal side, you want to know how they connect that income to your household budget, your tax obligations, and your long-term goals.

The best advisors treat these as one integrated system, not two separate conversations. They're asking how money moves from the business to you, and then where it goes from there. Whether it's retirement contributions, reserves, or personal investments, there should be a clear framework for all of it.

A strong answer sounds like: I help owners build an allocation framework for every dollar that hits the business account — tax reserves, owner compensation, reinvestment, and personal wealth building. We treat those as pre-decided buckets so you're not making reactive decisions. A weak answer sounds like: We look at your income and make sure your investments are aligned with your goals. That's not a cash flow framework. That's usually a pitch.

Question 3: How do you work with my CPA — do you collaborate proactively, or do you wait until tax season?

Tax planning and financial planning have to work together. If your financial advisor and your CPA aren't talking until April, you're leaving money on the table. You want an advisor who reaches out to your CPA proactively, joins calls, shares planning scenarios, and treats tax impact as a core part of every recommendation. Anything less is something you will end up paying for.

Question 4: If I have a buy-sell agreement, how do you review it and what role do you play in making sure the funding is right and the policies are sized correctly?

A buy-sell agreement without proper funding is just a piece of paper. The funding — typically life and disability insurance — has to match the valuation and the legal terms of the agreement. Many advisors skip this entirely or leave it to the attorney. You need an advisor who actively reviews the policy coverage, makes sure it keeps up with changes in business value, and coordinates with your legal team. Ask them to be specific about what that process actually looks like.

Question 5: Walk me through how business valuation factors into the financial plan you build for an owner.

Your business is likely your biggest asset. If your advisor isn't thinking about what it's worth and how that number changes over time, they're building a plan on incomplete information. A strong answer will include how often the valuation gets updated, what methodology they use, and how the number actually connects to your retirement projections, exit planning, and insurance coverage. A weak answer is: We look at that when you're ready to sell. That's too late.


Questions 6 through 10

Question 6: How do you help me build personal wealth while the business is still running?

This is where a lot of business owners fall short. So much of their capital stays trapped in the business. A good advisor has a clear strategy for moving money out of the business efficiently, investing it outside the business, and making sure your personal balance sheet grows alongside the company. If the answer is vague, there's your sign.

Question 7: What happens to your planning process if I decide to sell in five years versus hand it to my kid?

This question tests whether they actually do exit planning or just talk about it. The tax strategy for a third-party sale looks completely different from an internal succession or a transfer to a family member. You want an advisor who can map out both paths, explain the tradeoffs, and build a plan that doesn't lock you into one option before you're ready.

Question 8: How do you size key person coverage and own-occupation disability for a business owner, and how do you make sure those policies are coordinated with the buy-sell agreement?

Key person insurance protects the business if something happens to you. Own-occupation disability protects your income. Both have to be sized correctly and coordinated with each other and with the buy-sell agreement. An advisor who can give you a clear methodology here — not just "we review it annually" — is someone who understands risk management at this level.

Question 9: How do you get paid, and are you a fiduciary, always?

Ask both parts directly. Fee-only means no commissions. Fee-based means they may earn both fees and commissions. Neither is automatically wrong, but you deserve full transparency on total costs and any conflicts. On the fiduciary question — push for a definitive yes. Not "sometimes" or "for certain accounts." If they're a Registered Investment Adviser or Investment Adviser Representative, they hold a legal fiduciary duty to act in your best interest at all times. That's the standard you want.

Question 10: What does your onboarding process look like, and how often will we actually talk?

This is where you find out if they have a real service model or just a sales process. A strong answer includes structured onboarding, a clear service calendar with specific owner topics covered each year — compensation, distributions, tax projections, plan funding, exit timing — and a named point of contact who isn't a junior associate you'll never hear from again. Access matters. Communication matters. Make sure you know exactly what you're signing up for.


How to score the answers

You're not looking for perfect answers. You're looking for specificity. Anyone can say they work with business owners. Fewer can tell you how their cash flow framework actually bridges the business and the personal side, how they handled a buy-sell funding problem, or what their onboarding looks like for an owner with a CPA and an attorney already in place.

Vague answers are red flags. Confident generalities are red flags. The question that trips up the most advisors is the cash flow question. If they can't describe a real framework for how they help owners manage money moving in and out of the business and into personal wealth, they haven't built a practice around this.

And if they can't clearly answer whether they're always a fiduciary? Stop there.


If you're currently interviewing advisors — or wondering whether your current advisor is actually the right fit for where your business is now — bring these exact questions to a conversation with me. I'll answer every one of them.

I grew up in a family business. I'm a business owner. My wife is a business owner. I love this space. Just a candid conversation to see if what you have in place is actually built for a business owner.